Lumin Handles The Details, You Focus On Hospitality.
Lumin is your AI-powered staff, working 24/7 to serve your guests.
We understand the needs of hotels of all sizes.
A new era in guest relations
Lumin is an AI service designed to make guest communication effortless, from the moment their reservation is complete. Guests can easily make requests, ask questions, or seek assistance, and if needed, Lumin will redirect them to hotel staff for additional support.
Fully customizable, Lumin adapts to your business needs. You can enable or disable its services for specific guests or times, such as during night shifts or periods of low staffing. If Lumin can’t handle an inquiry, it provides guidance and informs the guest appropriately.
A new era in guest relations
Lumin is an AI service designed to make guest communication effortless, from the moment their reservation is complete. Guests can easily make requests, ask questions, or seek assistance, and if needed, Lumin will redirect them to hotel staff for additional support.
Fully customizable, Lumin adapts to your business needs. You can enable or disable its services for specific guests or times, such as during night shifts or periods of low staffing. If Lumin can’t handle an inquiry, it provides guidance and informs the guest appropriately.
Discover Lumin's Power
It's easy for your guests to get what they need with Lumin.Service Task
Location Track
Room Service
Lumin
A Shining Truth That Will Improve Your BusinessReduce Workload
Lumin takes care of routine tasks, allowing your staff to focus on delivering excellent hospitality.
Always Available
Guests get 24/7 service, even when staff aren’t available, ensuring no request goes unanswered.
Boost Performance
With Lumin, your staff can provide better, faster service to your guests, enhancing the overall experience.